{"id":14,"date":"2026-08-08T22:10:04","date_gmt":"2026-08-08T12:10:04","guid":{"rendered":"http:\/\/sydneyfilmsupply.com\/faq\/"},"modified":"2026-08-08T22:34:59","modified_gmt":"2026-08-08T12:34:59","slug":"faq","status":"publish","type":"page","link":"https:\/\/sydneyfilmsupply.com\/zh\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"lang-en\" lang=\"en\">\n<h2>Common questions<\/h2>\n<details>\n<summary>Is Sydney Film Supply an official Kodak dealer?<\/summary>\n<p>No. Sydney Film Supply is an independent retailer and is not affiliated with, endorsed by, sponsored by or represented as an authorised dealer of Kodak.<\/p>\n<\/details>\n<details>\n<summary>What film do you sell?<\/summary>\n<p>The live catalogue shows the products currently offered online. Product range and availability may change. Check the individual product page before ordering.<\/p>\n<\/details>\n<details>\n<summary>Which destinations do you serve?<\/summary>\n<p>We welcome enquiries from Australia, the United Kingdom, Hong Kong and Mainland China. Checkout availability depends on the product, address and configured shipping service.<\/p>\n<\/details>\n<details>\n<summary>Are GST, VAT, duties and import charges included?<\/summary>\n<p>Applicable taxes and charges will be shown at checkout or stated in a written quotation once the relevant rules are verified. Cross-border orders may attract destination-country duties, taxes or carrier fees.<\/p>\n<\/details>\n<details>\n<summary>Is the film refrigerated or cold-stored?<\/summary>\n<p>Storage and handling information will be stated on each product page when it has been verified. Do not assume cold storage unless the product page expressly says so.<\/p>\n<\/details>\n<details>\n<summary>What payment methods do you accept?<\/summary>\n<p>Available methods will be displayed securely at checkout once payments are enabled. Never send card information by email or through the contact form.<\/p>\n<\/details>\n<\/div>\n<div class=\"lang-zh\" lang=\"zh-CN\">\n<h2>\u5e38\u89c1\u95ee\u9898<\/h2>\n<details>\n<summary>Sydney Film Supply \u662f Kodak \u5b98\u65b9\u7ecf\u9500\u5546\u5417\uff1f<\/summary>\n<p>\u4e0d\u662f\u3002Sydney Film Supply \u662f\u4e00\u5bb6\u72ec\u7acb\u96f6\u552e\u5546\uff0c\u4e0e Kodak \u4e0d\u5b58\u5728\u96b6\u5c5e\u3001\u80cc\u4e66\u3001\u8d5e\u52a9\u6216\u5b98\u65b9\u6388\u6743\u7ecf\u9500\u5173\u7cfb\u3002<\/p>\n<\/details>\n<details>\n<summary>\u4f60\u4eec\u9500\u552e\u54ea\u4e9b\u80f6\u7247\uff1f<\/summary>\n<p>\u5728\u7ebf\u76ee\u5f55\u4f1a\u663e\u793a\u7f51\u7ad9\u5f53\u524d\u63d0\u4f9b\u7684\u4ea7\u54c1\u3002\u4ea7\u54c1\u8303\u56f4\u548c\u4f9b\u5e94\u60c5\u51b5\u53ef\u80fd\u53d8\u5316\uff0c\u4e0b\u5355\u524d\u8bf7\u67e5\u770b\u5177\u4f53\u5546\u54c1\u9875\u9762\u3002<\/p>\n<\/details>\n<details>\n<summary>\u53ef\u4ee5\u914d\u9001\u5230\u54ea\u4e9b\u5730\u533a\uff1f<\/summary>\n<p>\u6211\u4eec\u6b22\u8fce\u6765\u81ea\u6fb3\u5927\u5229\u4e9a\u3001\u82f1\u56fd\u3001\u9999\u6e2f\u548c\u4e2d\u56fd\u5927\u9646\u7684\u8be2\u4ef7\u3002\u80fd\u5426\u7ed3\u8d26\u53d6\u51b3\u4e8e\u5177\u4f53\u5546\u54c1\u3001\u6536\u8d27\u5730\u5740\u548c\u5df2\u7ecf\u914d\u7f6e\u7684\u8fd0\u8f93\u670d\u52a1\u3002<\/p>\n<\/details>\n<details>\n<summary>\u4ef7\u683c\u662f\u5426\u5305\u542b GST\u3001VAT\u3001\u5173\u7a0e\u548c\u8fdb\u53e3\u8d39\u7528\uff1f<\/summary>\n<p>\u76f8\u5173\u89c4\u5219\u5b8c\u6210\u6838\u5b9e\u540e\uff0c\u9002\u7528\u7a0e\u8d39\u4f1a\u5728\u7ed3\u8d26\u65f6\u663e\u793a\u6216\u5728\u4e66\u9762\u62a5\u4ef7\u4e2d\u6ce8\u660e\u3002\u8de8\u5883\u8ba2\u5355\u4e5f\u53ef\u80fd\u4ea7\u751f\u7531\u76ee\u7684\u5730\u56fd\u5bb6\u6216\u627f\u8fd0\u5546\u6536\u53d6\u7684\u5173\u7a0e\u3001\u7a0e\u8d39\u6216\u624b\u7eed\u8d39\u3002<\/p>\n<\/details>\n<details>\n<summary>\u80f6\u7247\u662f\u5426\u51b7\u85cf\u4fdd\u5b58\uff1f<\/summary>\n<p>\u7ecf\u6838\u5b9e\u7684\u50a8\u5b58\u548c\u5904\u7406\u4fe1\u606f\u4f1a\u5728\u5bf9\u5e94\u5546\u54c1\u9875\u9762\u6ce8\u660e\u3002\u9664\u975e\u5546\u54c1\u9875\u9762\u660e\u786e\u8bf4\u660e\uff0c\u5426\u5219\u8bf7\u52ff\u9ed8\u8ba4\u5546\u54c1\u7ecf\u8fc7\u51b7\u85cf\u4fdd\u5b58\u3002<\/p>\n<\/details>\n<details>\n<summary>\u652f\u6301\u54ea\u4e9b\u4ed8\u6b3e\u65b9\u5f0f\uff1f<\/summary>\n<p>\u4ed8\u6b3e\u529f\u80fd\u542f\u7528\u540e\uff0c\u53ef\u7528\u65b9\u5f0f\u4f1a\u5728\u5b89\u5168\u7ed3\u8d26\u9875\u9762\u663e\u793a\u3002\u8bf7\u52ff\u901a\u8fc7\u7535\u5b50\u90ae\u4ef6\u6216\u8054\u7cfb\u8868\u5355\u53d1\u9001\u94f6\u884c\u5361\u4fe1\u606f\u3002<\/p>\n<\/details>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Answers about products, regions, taxes, storage and payments.<\/p>","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sydneyfilmsupply.com\/zh\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sydneyfilmsupply.com\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sydneyfilmsupply.com\/zh\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/sydneyfilmsupply.com\/zh\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":1,"href":"https:\/\/sydneyfilmsupply.com\/zh\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":25,"href":"https:\/\/sydneyfilmsupply.com\/zh\/wp-json\/wp\/v2\/pages\/14\/revisions\/25"}],"wp:attachment":[{"href":"https:\/\/sydneyfilmsupply.com\/zh\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}