Common questions
Is Sydney Film Supply an official Kodak dealer?
No. Sydney Film Supply is an independent retailer and is not affiliated with, endorsed by, sponsored by or represented as an authorised dealer of Kodak.
What film do you sell?
The live catalogue shows the products currently offered online. Product range and availability may change. Check the individual product page before ordering.
Which destinations do you serve?
We welcome enquiries from Australia, the United Kingdom, Hong Kong and Mainland China. Checkout availability depends on the product, address and configured shipping service.
Are GST, VAT, duties and import charges included?
Applicable taxes and charges will be shown at checkout or stated in a written quotation once the relevant rules are verified. Cross-border orders may attract destination-country duties, taxes or carrier fees.
Is the film refrigerated or cold-stored?
Storage and handling information will be stated on each product page when it has been verified. Do not assume cold storage unless the product page expressly says so.
What payment methods do you accept?
Available methods will be displayed securely at checkout once payments are enabled. Never send card information by email or through the contact form.
常见问题
Sydney Film Supply 是 Kodak 官方经销商吗？
不是。Sydney Film Supply 是一家独立零售商，与 Kodak 不存在隶属、背书、赞助或官方授权经销关系。
你们销售哪些胶片？
在线目录会显示网站当前提供的产品。产品范围和供应情况可能变化，下单前请查看具体商品页面。
可以配送到哪些地区？
我们欢迎来自澳大利亚、英国、香港和中国大陆的询价。能否结账取决于具体商品、收货地址和已经配置的运输服务。
价格是否包含 GST、VAT、关税和进口费用？
相关规则完成核实后，适用税费会在结账时显示或在书面报价中注明。跨境订单也可能产生由目的地国家或承运商收取的关税、税费或手续费。
胶片是否冷藏保存？
经核实的储存和处理信息会在对应商品页面注明。除非商品页面明确说明，否则请勿默认商品经过冷藏保存。
支持哪些付款方式？
付款功能启用后，可用方式会在安全结账页面显示。请勿通过电子邮件或联系表单发送银行卡信息。